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Missing Content (mbsting.internal.encoding)

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Hello,

I’m using Maskkito light theme that use Page Builder, all was working fine until now, when I tried to edit a page all content of widgets has disappear, if I edit the widget this ones are empty, but I can see it on the site.
So the site is working fine but I can’t update it due to losing all content.
Also if I restore a previews revision and the update It’s stays as html in the editor and not in page builder.

site: uyuyuyhost.com
Wordpress version: 4.5.3

This are the plugins that I’m using:

Ajax Domain Checker
Black Studio TinyMCE Widget
Collapse-O-Matic
Contact Form 7
Page Builder by SiteOrigin
Really Simple CAPTCHA
Redux Framework
SiteOrigin Widgets Bundle
Toolset Types
Wordfence Security

I tried to disable all plugins but the issue remains, also tried to repair tables of DB in case there were broken but not changes.

I got another site and is facing the same issue, also It’s using less plugins.
I will be contacting the theme support too.

Thanks.

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  1. 8 years, 11 months ago Alex S
    Hi, I Work Here

    Hi Lionroot,

    To clarify, have you tried temporarily changing to a default theme? Have you tried viewing your widgets in a different browser?

    If neither helped, would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. 8 years, 11 months ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  3. 8 years, 11 months ago lionroot

    I have already solved it, sorry for not update this thread.
    It was an issue of the server with php mbsting.internal.encoding that was set to japan.
    Strange but fixed.

    Sorry for the trouble and regards.

  4. 8 years, 11 months ago Alex S
    Hi, I Work Here

    Hi Lionroot,

    Glad you worked it out. I’ve never seen that issue before – thank you for letting me know.

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