This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Meta Slider Hyperlink

Open 8 replies premiumthemetheme-vantage
KjellZweers
10 years ago · Last reply by Ryan Thompson 10 years ago

Hello,

I have a dutch website with Vantage Premium and Meta Slider installed. In Meta Slider I have a few slides with a hyperlink. Those hyperlinks works perfectly in Internet Explorer when I have chosen the Boxed feature of the theme.

But when I have the theme set to full width I can’t click on the images in Internet Explorer, this works in Google Chrome perfectly.

Do you know how to solve this problem?

URL: http://prymoszweers.nl

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

8
  1. Greg Priday Staff 10 years, 11 months ago

    Hi Kjell

    What version of Internet Explorer are you using?

  2. KjellZweers 10 years, 11 months ago

    I am using the latest version of IE. Don't know the version number exactly.

    Verzonden vanaf mijn Samsung-apparaat

    ——– Oorspronkelijk bericht ——–

  3. KjellZweers 10 years, 11 months ago

    Hi Greg,

    I have found the information you was looking for.

    I am using Internet Explorer 11 on my Windows 8.1 PC.

  4. Andrew Misplon Staff 10 years, 10 months ago

    Thanks for the feedback. We’ll do some testing and come back to you ASAP.

  5. Andrew Misplon Staff 10 years, 10 months ago

    Hi Daniel

    Thanks for reporting this. Braam has managed to resolve the problem for us. The fix will be included in the next Vantage update which we expect to be released in the next one to two weeks. You can either wait for the update or with a little effort, fix now. If you’d like to fix now you’d need to download the following file:

    https://siteorigin.com/wp-content/uploads/2015/03/jquery.theme-main.min_.js

    Once saved to your desktop, upload via FTP or hosting File Manager to the following location:

    /wp-content/themes/vantage/js/

  6. KjellZweers 10 years, 10 months ago

    Hi Andrew,

    I have changed the file in my FTP but with no luck.

    The problem is still the same.

  7. Andrew Misplon Staff 10 years, 10 months ago

    Sorry, I just noticed there is an underscore at the end of the file name. I tried to re-upload but it looks like WordPress, our installation, is adding the underscore on upload.

    To resolve, please check your server. Do you have:

    jquery.theme-main.min_.js

    and

    jquery.theme-main.min.js

    in the JS folder? If so, delete jquery.theme-main.min.js and then re-name jquery.theme-main.min_.js. Just remove the underscore at the end.

    Make sense?

  8. Ryan Thompson 10 years, 1 month ago

    I just found this thread and I’m having the same problem. I uploaded the new file into the js file and I’m still having issues exclusively in Internet Explorer. When the slider is not full width, it works fine. Any thoughts as to what my site’s issue is?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread