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Menu of Home page is not responsive in premium version

Open 10 replies premiumthemetheme-vantage
ankita mandal
11 years ago · Last reply by Andrew Misplon 11 years ago

I have vantage theme of Premium Version but menu of home page is not responsive. On the other hand, menu of all other page is responsive. Please try to solve this problem of menu of home page asap.

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Replies

10
  1. Greg Priday Staff 11 years, 10 months ago

    Hi Ankita

    So you have a URL we can take a look at?

  2. Greg Priday Staff 11 years, 10 months ago

    Strangely enough, it looks like the responsive menu just isn’t active on your home page. My guess is that this page is being cached. Do you have any caching plugins installed (some WordPress auto installers come with a caching plugin installed and activated by default).

    If not, can you ask your web hosts if they can flush any caches for you.

  3. ankita mandal 11 years, 10 months ago

    I have not installed any caching plugin separately. how can i find which other installed plugins have caching facility. Please give me the idea what should i do?

  4. Andrew Misplon Staff 11 years, 10 months ago

    Hi Ankita, please can you send me a set of temporary login details to [email protected] and I’ll take a look.

  5. ankita mandal 11 years, 10 months ago

    Hi Andrew Misplon, which type of role of login you want. Please tell.

  6. Andrew Misplon Staff 11 years, 10 months ago

    Administrator please.

  7. ankita mandal 11 years, 10 months ago

    I have sent a mail of login details at [email protected] . Please check and revert with my solutions.
    Thanks

  8. Andrew Misplon Staff 11 years, 10 months ago

    Hi Ankita I tried moving your home page from Custom Home Page to a regular page, this works but the moment I assign that page as your home page under Settings > Reading the mobile menu stops working. I disabled all non-SiteOrigin plugins temporarily, that didn’t work either. Please can you try updating WordPress and Page Builder and any other plugins with updates pending and let me know if there is any change.

  9. Andrew Misplon Staff 11 years, 10 months ago

    If the above doesn’t resolve please ask your hosting company about server caching as we believe that might be the issue. The mobile nav code isn’t being fully loaded on the home page.

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