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Menu item: “That page can’t be found.”

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giannis237
10 years ago · Last reply by Andrew Misplon 10 years ago

When someone push an item from our menus (main & bottom) we have this message:
“That page can’t be found.
It looks like nothing was found at this location. Maybe try one of the links below or a search?”
BUT when someone push an SUB item from our menus (main & bottom) all pages look ok!
This is the site: www.servox.gr
I need help please!

URL: http://servox.gr/%CE%B5%CF%80%CE%B9%CE%BA%CE%BF%CE%B9%CE%BD%CF%89%CE%AF%CE%B1/

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Replies

3
  1. Andrew Misplon Staff 10 years, 8 months ago

    Hi Giannis237

    Sorry to hear about the hassle.

    Please can you go to Appearance > Menus. Try deleting the parent menu item and re-adding it. Let me know how that goes.

  2. giannis237 10 years, 7 months ago

    Hello from, beautiful Greece,

    I try to creat a new page.. i push the button Add New, I write Title in the page and some word like Test text. and when i push the button Bublish..
    then i have again the same message page.

    What i can do?

  3. Andrew Misplon Staff 10 years, 7 months ago

    Thanks for the extra info. Please try a troubleshooting process:

    1. Run all pending updates from Dashboard > Updates.
    2. Temporarily de-activate all non-SiteOrigin plugins.
    3. Go to Settings > Permalinks and click Save.
    4. Re-test the problem. If the problem is fixed then please re-activate your plugins one by one. After each activation check the problem.
    5. If the above doesn’t help then switch to a default WordPress theme like Twenty Fifteen and test with all plugins OFF even SiteOrigin plugins.

    Let us know how you come along with that.

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