This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Menu disappearing

Open 3 replies premiumthemetheme-vantage
wjwilson42
11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,

It seems that every 24 hours or so the main menu completely disappears. When I go to appearance>menus and then save menu, it reappears. Is there something that would cause this to continue to occur (perhaps a plugin that continually updates or a cache problem)? Please advise.

Thank you!

URL: http://hypecreative.net

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 11 years, 1 month ago

    Hi wjwilson42

    Sorry to hear about the hassle here. When you go to Appearance > Menus is the main menu still saved to the theme’s primary menu location?

    Testing for a period with all non-SiteOrigin plugins de-activated would be a good place to start.

  2. wjwilson42 11 years, 1 month ago

    Hello….yes, the main menu is saved as the Theme’s primary menu.

    I’ll try de-activiting the plugins as you suggested and see what happens…

    thanks

  3. Andrew Misplon Staff 11 years, 1 month ago

    Thanks for the feedback. Let us know how it goes.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread