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Menu disappearing

11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,

It seems that every 24 hours or so the main menu completely disappears. When I go to appearance>menus and then save menu, it reappears. Is there something that would cause this to continue to occur (perhaps a plugin that continually updates or a cache problem)? Please advise.

Thank you!

URL: http://hypecreative.net

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Replies

3
  1. Andrew Misplon Staff 11 years, 15 days ago

    Hi wjwilson42

    Sorry to hear about the hassle here. When you go to Appearance > Menus is the main menu still saved to the theme’s primary menu location?

    Testing for a period with all non-SiteOrigin plugins de-activated would be a good place to start.

  2. wjwilson42 11 years, 15 days ago

    Hello….yes, the main menu is saved as the Theme’s primary menu.

    I’ll try de-activiting the plugins as you suggested and see what happens…

    thanks

  3. Andrew Misplon Staff 11 years, 15 days ago

    Thanks for the feedback. Let us know how it goes.

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