Home>Support>Map not displaying when moved from staging to live

Map not displaying when moved from staging to live

By Owain Davies, 8 years ago. Last reply by Alex S, 8 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

The Site Origin Google Maps widget was working perfectly on our staging environment, but now that we’ve pushed the site up to live, it has stopped working. I’ve tried generating a new API key, but that doesn’t seem to have fixed it.

The site is http://www.boveyswimmingpool.org.uk/

It should appear next to ‘Where to find us’ just over halfway down the page.

Any ideas?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Owain,

    Google is stating that there isn’t an API key. Obviously, that’s not right so I suspect another plugin may be interfering. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 3 months ago Owain Davies

    OK, I’ve discovered the problem.

    It seems to be with the Events Calendar Pro, but only with the ‘Week View’ enabled – all other views work fine, there’s just something about that view that it doesn’t like, but that’s probably our most important site feature!

  3. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Owain,

    Oh. That’s not good! I’m sorry about this! :(
    Is that a pro exclusive feature? (I’m asking so I know for the bug report)

  4. 8 years, 3 months ago Owain Davies

    Yes, the week view is only on events calendar pro

  5. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Owain,

    Thanks for letting us know about this. I’ve logged this as a bug in our issue tracker. Unfortunately, this likely won’t be fixed for a while so I would recommend using a different solution for Google Maps. Sorry mate. :(

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More