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lost my files

By Alvin, 10 years ago. Last reply by Alvin, 10 years ago.
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after updating the late version of word press and page builder i just cannot find my files in the admin panel
i can see them when i preview my website. What setting i need to change i check every link and just cannot find it. i don’t know if a mail form plugin has cause the problem. The only time i can see page builder as an editing tool is when I go to appearance and click on home page then edit and hold and behold page builder pops up. Any one with any ides?

Alishakka

URL: http://www.isdbds.com

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  1. 10 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi AliShakka

    Sorry to hear about the hassle.

    This sounds like a plugin conflict. De-activate all plugins except for Page Builder, re-check the problem, if the issue resolves, re-activate your plugins one by one, after each activation, re-check the problem.

  2. 10 years, 11 months ago Alvin

    Ok I will try this and keep you informed.

    Thanks

  3. 10 years, 11 months ago Alvin

    Andrew it worked thanks for your help.
    It worked after so many hours of trying to get the problem fix. Just a few clicks and we are done.

    One other thing how do you change your avatar to a pic

  4. 10 years, 11 months ago Alvin

    do you guys have a mail form plugin that would not conflict with your themes or can you recommend one.

  5. 10 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear you’ve made progress:

    https://en.gravatar.com/ is the way to get an avatar working here.

    We’d recommend Contact Form 7 for a free contact form plugin, Gravity Forms for a premium plugin and perhaps Ninja Forms too, which have a free base model.

  6. 10 years, 11 months ago Alvin

    If i need a custom form design can you guys design it for me. if so what will be the arrangement.

  7. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    We unfortunately don’t offer custom development services. What about trying Contact Form 7 plugin with this addon plugin?

    https://wordpress.org/plugins/contact-form-7-style/

  8. 10 years, 10 months ago Alvin

    my grater dose not show up on my profile the site origin

  9. 10 years, 10 months ago Alvin

    my gravatar

  10. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Sorry to see that, I’m not sure what the problem might be. Your user account is registered under your aps @ yourdomain.com email address. Perhaps check that you setup the Gravatar account with that email address.

  11. 10 years, 10 months ago Alvin

    OK

  12. 10 years, 10 months ago Alvin

    ok i worked

  13. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Winning!

  14. 10 years, 10 months ago Alvin

    Yes i am thanks to you

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