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Lost configuration in theme Settings

Resolved 5 replies premiumthemetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

I lost the settings and I can not change the logos, the capture screen will change, what else is working properly.

and uninstall the theme and install went back to the problem is not corrected it

help me

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Perdi la configuración y no puedo modificar los logos, se cambio la pantalla de captura, lo demas esta funcionando correctamente.

ya desinstale el tema y lo volvi a instalar no se corrigio el problema.

Podrian ayudarme

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Replies

5
  1. Greg Priday Staff 11 years, 6 months ago

    Hi Gerardo

    I think in this case we might need to log in to your admin and take a look at what’s going on in the settings. Can you please create a temporary admin account for us. Be sure to email the username, password and a link to this thread all in a single email to [email protected] – this is the only way we can keep track.

  2. Gerardo Solis 11 years, 6 months ago

    Ok. I send the user, tanks.

  3. Andrew Misplon Staff 11 years, 6 months ago

    Hi Gerado

    There is unfortunately a Javascript conflict between a plugin you’re running called Contact Form Integrated With Google Maps and our settings framework. If you de-activate that plugin Vantage theme settings will return to normal.

    Other contact form plugins you might consider are:

    Contact Form 7 – Free
    Ninja Forms – Free with premium upgrade extensions
    Gravity Forms – Premium

    For a Google Map it’s possible to use the Text widget in Page Builder and embed your map using this tool here:

    http://www.map-embed.com/

  4. Gerardo Solis 11 years, 6 months ago

    Ya desactive el plugin y funciono correctamente, muchas gracias.

    ready I disable the plugin and properly worked, thank you very much.

    Muchas Gracias

  5. Andrew Misplon Staff 11 years, 6 months ago

    Super, glad we managed to resolve that. All the best.

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