I was doing a very large list of items, each row was at 20%/80% with an image in the 20 and text and title in the 80. I spent 2 and a half hours adding images and titles (was going to fill in the text after), Suddenly the page became very very laggy almost unresponsive, so i saved it just in case. When i went back into finish the job EVERYTHING was crammed into a single row, all my work, formatting everything was gone. I don’t understand and im super frustrated, how do i get this back? Everything has been working fine up until now!
There were about 60-70 rows and i had literally 3 left to do before i was done………
Hi Erik,
Sorry for the delay.
That, sadly, sounds the page was broken on save – why I don’t know. To clarify, did you save during this whole process? If so, you may be able to recover the data by using revisions. Please open the post and head over to the Publish box. Select Revisions and restore a previous revision – just before the issue occured. If t the one you restored to doesn’t work, try restoring to a previous one before that. Please note that the revision restore sadly isn’t very visual so you’ll need to base things on the time stamp and content of the HTML.
Once you’ve recovered the page, please try saving once again – does the issue occur again? If so, please restore again (don’t save) and then would it be possible for you to send me an export for this widget? To do this open up the page with the widget and click layout in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.
Sadly, if you’re unable to restore the data is lost. I’m very sorry about this whole situation and any frustrations this may have caused! :()