Hi, over the weekend I redid my home page using the live editor in Page Builder.
When I checked my site yesterday, it seems like page builder stopped being supported because the home page does not look like how I designed it. And I’m not able to use live editor anymore. When I pull up the home page to edit it, it’s not page builder I see. I see WordPress’ normal block interface
the site is hot kitchen.cooking
Hi Wendy
Thanks for reaching out.
If possible, please, take a screenshot of the page as you see it in WordPress. Upload the screenshot to imgur.com or any cloud sharing site and send us the link.
Hi Andrew, thanks for your response. here you go https://imgur.com/a/rccHPUp
The round icons were previously laid out on a single row
And the social widgets were in a column on the right — and the Twitter feed showed posts.
Lastly, on the WP admin bar, the “Live Editor” is not showing anymore.
I’ve included the site/page builder version info and images of how it’s set up
Fortunately, most of my pages are not built with page builder so the effect is minimal. I will have to redo my home page though, which is sad. I just spent hours on it last weekend. On Monday it was looking good. On Tuesday, it had broken. :(
Thanks for your help.
Sorry my url is https://hotkitchen.cooking
Thanks for the update. There shouldn’t be any need to redo your page, we just need to troubleshoot the issue. If possible, please, could you edit the page in WordPress and take a screenshot of what you’re seeing there? To confirm, if you could show us what you’re seeing when editing the page, as if you were going to make changes to the content, that would be helpful.
Hi Andrew, here are two images. The first one shows what I see when I load the page from the admin dashboard — it gives me the WordPress block editor.
When I edit it with page builder, I get an empty template instead of the rows and components I’d expect to see.
https://imgur.com/a/woU4pZn
Thank you!
Thanks for the screenshots. It looks like an issue of some sort has caused the page to rever to the Block Editor. Installing the Classic Editor plugin from Plugins > Add New should resolve the issue.
Hi, installing that plugin pretty much did the job. The home page is still messy, and the live editor link did not come back to the toolbar, but at least I don’t have to redo the home page from scratch now because most of the content went back to where it should be in the page builder.
Appreciate your help, sir!
Actually, the live editor reappeared on the toolbar after some time. Thanks again.
Hi Wendy, if you haven’t rebuilt the page yet, please, could you send some screenshots to show the view when logged in and editing the page?
I’m sorry, I changed it all up before I saw your message. Some of the blocks and rows were set up a little different than I had them originally. It was minor Stuff, thanks again for the help
Thanks for the updates. As questions arise in the future, please, let us know.
Cheers for now :)