Home>Support>Links won’t work in Features Widget

Links won’t work in Features Widget

Hi, when I try to insert a link (using text box link tool) into the body copy of a ‘feature’I get redirected to a ‘forbidden’ 403 screen. This also happens when I try to use the more url link tool in the features widget.

Any ideas as to why this is happening? I can edit the widget generally but when I try to add a link it doesn’t work. Is adding links a premium feature?

Thanks,

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 years, 7 months ago ahmee-l

    More info: At first I thought it was an issue on my end re: htaccess, file permissions, plugin conflict but I troubleshooted all those and have not had it resolved yet. Also contacted my host but have not gotten any more info from them yet.

  2. 5 years, 7 months ago Andrew Misplon
    Hi, I Work Here

    Hi Ahmee

    There is a good chance this caused by an overactive mod_security module. Please, ask your hosts to check the mod_security logs to see if anything SiteOrigin related is being blocked. If so, please ask them if they can make adjustments for the false positive.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More