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Links won’t work in Features Widget

Open 2 replies pluginplugin-widgets-bundletechnical
ahmee-l
7 years ago · Last reply by Andrew Misplon 7 years ago

Hi, when I try to insert a link (using text box link tool) into the body copy of a ‘feature’I get redirected to a ‘forbidden’ 403 screen. This also happens when I try to use the more url link tool in the features widget.

Any ideas as to why this is happening? I can edit the widget generally but when I try to add a link it doesn’t work. Is adding links a premium feature?

Thanks,

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Replies

2
  1. ahmee-l 7 years, 12 days ago

    More info: At first I thought it was an issue on my end re: htaccess, file permissions, plugin conflict but I troubleshooted all those and have not had it resolved yet. Also contacted my host but have not gotten any more info from them yet.

  2. Andrew Misplon Staff 7 years, 12 days ago

    Hi Ahmee

    There is a good chance this caused by an overactive mod_security module. Please, ask your hosts to check the mod_security logs to see if anything SiteOrigin related is being blocked. If so, please ask them if they can make adjustments for the false positive.

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