links not working
Hello Site Origin
I am using the page builder link option with a Visual Editor text box.
When i select certain pages to link to the http:// is showing but when i test the page and try the link i get a page not found and the url displays http// – no colon. I have tried cutting pasting the correct url vs picking from the page list, same result.
Any thoughts on why this may be happening. Also not happening on all links. Its a post which is not live yet.
This is our free support forum. Replies can take several days.
Need fast email support? Get SiteOrigin Premium
Replies
7Hi jojogrixti
Sorry to hear about the hassle. Please try testing with all plugins temporarily de-activated.
De-activate all plugins at once but leave Black Studio TinyMCE and Page Builder activated. Then re-test. If the issue resolves, re-activate your plugins one by one, after each activation, check the problem again. If it is a plugin issue that should tell you which plugin is causing the problem.
Something odd happened it seemed to resolve itself – i closed out, even though i had been clearing cache thought it best to do a close of wordpress and come back to, the issue happened again, clear cache then tried again and suddenly started to work. I will remember to follow the above steps if it happens again.
btw has anyone mentioned urls changing? I have noticed urls have suddenly become “shorter” on some of my pages, not something i did. I recently update wordpress so wondering if a wordpress issue or site origin. any thoughts or recent comment s on this?
thanks for your help
jojo
Super, glad to hear that came right.
We haven’t come across any other url issues. Usually a url change would require some kind of change to Settings > Permalinks. If there is something we can assist with, please let us know. Off hand though I don’t know what might cause the shortening you’ve described.
It just occurred recently and has me stumped. I did not change anything in settings but I will take a look. I am still feel fairly new to wordpress and the theme so a learn as you go. I appreciate your help!
thanks
jojo
For sure. I also tried Googling that problem and didn’t come back with anything. Hopefully you can proceed with the new setup. Let us know if you need a further hand.
All the best.
will do and thanks again!
jojo
Replies on this thread are closed.
Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.