Home>Support>Light grey border appearing on Home page

Light grey border appearing on Home page

My Vantage website is now live but I have a problem with the Home page (see http://gracehallphotography.com). As you will see, there is a light grey border appearing on the page which only appeared when we went live.

Can you let me know how to remove this border? Thanks.

URL: http://gracehallphotography.com

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  1. 9 years, 6 months ago Greg Priday
    Hi, I Work Here

    Hi Noel

    Do you mean the light grey border around the image? If so, you can remove this in the customizer. Navigate to Appearance > Customizer. Under the Page section is a setting called “Image Shadow and Rounding”. Just uncheck this to remove the drop shadow – which is generally where the light grey border comes from.

  2. 9 years, 6 months ago Noel Moore

    Hi Greg – thank you for the reply. Please click on the following link where I have uploaded a screenshot with RED ARROWS to indicate where the light grey border appears – http://gracehallphotography.com/wp-content/uploads/2015/03/border-problem.png

    Can you let me know how to remove this border? Thanks.

    Noel.

  3. 9 years, 6 months ago Greg Priday
    Hi, I Work Here

    Hi Noel

    That's very strange. I don't see those on my side, and they shouldn't be part of Vantage. Which browser are you using? Can you check if you still get this issue in another browser? It's a long shot, but it's possible a browser extension might be showing these for some reason.

    Could you also try logging out of your site and check if you still get those arrows?

  4. 9 years, 6 months ago Magus
    Hi, I Work Here

    Hi Greg, Noel

    I had a look at the site and the mete-slider overlay is not loading my end, could this be related to the grey box shown in noel’s screenshot. I have tried this in IE and Chrome and just get a placeholder.

  5. 9 years, 6 months ago Greg Priday
    Hi, I Work Here

    Aaah, you’re right Magus. I hadn’t thought of that. Noel, would you know how to remove/fix those missing overlay images?

  6. 9 years, 6 months ago Noel Moore

    Hi Greg – I fixed the problem. The Meta Slider Overlay Images were linking to a folder on the “Demosite”. When I changed them to link to the correct folder, it worked fine.

    Thank you for your assistance.

  7. 9 years, 6 months ago Andrew Misplon
    Hi, I Work Here

    Hi Noel, glad to hear you were able to resolve.

    All the best with your site.

    Magus! Thanks for the assistance.

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