This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Layouts Directory not populating

4 years ago · Last reply by Andrew Misplon 4 years ago

Hello,

The Layout Directory in the Page Builder has stopped populating the SiteOrigin preloaded layouts.

My site uses WordPress Version: 5.7 and I’m using Page Builder plugin Version 2.11.8.

I’ve tried deactivating all non-SiteOrigin plugins but that did not resolve the issue.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Andrew Misplon Staff 4 years, 10 months ago

    Hi, thanks for reaching out. We’ve run into a problem with our layouts server. We’re working to resolve the issue as quickly as possible but it might take a few hours. Apologies for the hassle!

  2. regioncoder 4 years, 10 months ago

    Thanks for the update!

  3. Andrew Misplon Staff 4 years, 10 months ago

    Sure, no problem. I’ll update you as soon as we have the server restored. Thanks for your understanding.

  4. Andrew Misplon Staff 4 years, 10 months ago

    Everything should be back to normal, apologies for the hassle.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread