Dear Theme Developer,
I have recently updated the vantage theme and now I am experiencing some layout and style issues. My style changes are no longer taking any affect on my website.
The main theme’s stylesheet is cached with the WordPress version number and my vantage child theme appears to be cached with the siteorigin version number
– i.e /vantage/style.csss?ver=4.3.1 and /vantage-child/style.css?ver=2.4.4 respectively.
Has this been caused by the theme update? Is there any information you have about the theme update and caching you have that could help me solve this problem. I do not know how to turn off this caching to make my style changes take affect.
Kind Regards
URL: http://www.stadiasolutions.com/team_member/andy-clilverd/
Hi StadiaSolutions
Apologies for the delay. All looks normal on your site at a code level. Can you let us know which CSS change you’re not seeing not working?
Thanks
Hi Andrew,
Thank you for your reply. Here’s the CSS change that’s not working.
.single-team_member .layout-full.panels-style-force-full .panel-row-style {
margin:0 !important;
}
.sc_team_single_member .inner {
text-align: center;
}
.sc_team_single_member .wp-post-image {
/* CHANGE THE MAXIMUM WIDTH OF SINGLE TEAM PAGE IMAGE (setting width constrains height automatically) */
max-width: 300px !important;
}
#sc_our_team .sc_team_member {
/* CHANGE THE MAXIMUM WIDTH AND HEIGHT OF TEAM TIMES HERE FOR OUR TEAM PAGE */
max-height: 200px !important;
max-width: 200px !important;
}
@media screen and (max-width: 768px) {
#sc_our_team .sc_team_member {
margin: 10px !important;
}
}
Hope you will able to help,
Thank you,
The Page Builder row that the following text is in:
Private Snippet
Please, edit that row and click the Layout tab on the right. Check Row Layout and ensure that it’s set to Default and not Full Width.
Also, head over to Appearance > Theme Settings > Layout and disable the Force Full Width setting. It’ll mean a small change to your Custom CSS is needed.
Thanks
This is a private message.
Thanks for your update and apologies for the delay.
There isn’t any caching happening from within Vantage. I can’t see evidence of a caching plugin being loaded from within your WordPress installation. Caching can still happen at a server level.
(If possible, please only use Private Reply message for sending URLs or other private info, it helps keep the forum usable. Thanks for your assistance in this matter.)
Hi StadiaSolutions
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
This is a private message.
This is a private message.
This is a private message.
Thanks. Going to Appearance > Theme Settings > Layout and disabling Force Page Builder Styles Full Width has resolved the problem. Apologies for the hassle.
This is a private message.
No problem.
In your child theme style.css file you have:
.sc_team_single_member .wp-post-image {/* CHANGE THE MAXIMUM WIDTH OF SINGLE TEAM PAGE IMAGE (setting width constrains height automatically) */ max-width: 300px !important; }Change that rule to:
.sc_team_single_member .wp-post-image {/* CHANGE THE MAXIMUM WIDTH OF SINGLE TEAM PAGE IMAGE (setting width constrains height automatically) */ max-width: 300px !important; height: auto; }(If possible, please only use Private Reply message for sending URLs or other private info, it helps keep the forum usable. Thanks for your assistance in this matter.)
This is a private message.
Hi :)
Would you perhaps like to shift over to email? We try run everything through the forum to make questions and answers public. It greatly helps our support load. Unfortunately, there isn’t too much use in that if we run normal messages through private reply.
We’re reachable on Private Snippet if you’d like to make use of this channel. Thanks.
I’m not quite sure why some images are blank in your case study section. The actual image appears to be blank. Example: Private Snippet Those might need to be re-uploaded. The theme update is unlikely to be involved in this. The update just swaps out Vantage specific files. Nothing in the core.
If you’d like to turn off the logo constraint, please, head over to Appearance > Theme Settings > Logo where you’ll find a constraint setting that can be disabled. It’s enabled at the moment.
Thank you for your help.
It’s much appreciated.
Stadia Solutions
For sure :) Let me know if anything else comes up, we’ll do our best to resolve quickly.
All the best.