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  1. Andrew Misplon Staff 9 years, 11 months ago

    Hi Arantxa

    So sorry for the hassle.

    We believe we’ve found the issue. Greg will push the update tomorrow morning GMT+2.

    If you need to work right now you could delete Page Builder from Plugins after deactivating it and then install the previous version via Plugins > Add New > Upload Plugin. The previous, stable version is here:

    https://downloads.wordpress.org/plugin/siteorigin-panels.2.3.2.zip

  2. Greg Priday Staff 9 years, 11 months ago

    Hi Arantxa

    We have a fix ready, once we confirm that this fixes the issue we’ll send out the update. Would it be possible for you to manually install the update to check if this solves the issues for you?

    1. In your WordPress admin, navigate to PluginsInstalled.
    2. Deactivate Page Builder, then delete it to make sure you can install the new version.
    3. Download a copy of 2.4.1: https://downloads.wordpress.org/plugin/siteorigin-panels.2.4.1.zip
    4. Navigate to PluginsAdd New. Click Upload Plugin, then select and install the 2.4.1 zip file you downloaded.

    Thanks for taking the time to check! Please let us know if this solves the issues you were experiencing.

  3. Arantxa GM 9 years, 10 months ago

    Buenos días, ahora va todo perfecto gracias.

  4. Andrew Misplon Staff 9 years, 10 months ago

    Super :) Thanks for your feedback. We’re glad to hear everything has returned to normal.

    All the best.

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