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just bought your theme but did not get it per mail

Open 2 replies themetheme-vantage
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,

a few minutes ago I bought your theme Vantage Premium. I payed with paypal.
Normally there’s a response email from site origin with links but i just got the email from paypal.
Can you help me?

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Replies

2
  1. Andrew Misplon Staff 10 years, 10 months ago

    Hi Anja 36148

    Thanks for your support.

    It looks like your order confirmation was sent to your Private Snippet address (only you and I can see the text with grey background). I’ll switch the order over to your email address associated with this thread and re-send :)

  2. Andrew Misplon Staff 10 years, 10 months ago

    Re-sent.

    Your order number is:

    Private Snippet

    If you haven’t yet upgraded you can do so from Appearance > Vantage Premium, click Already Paid? top right. Enter your order number and follow the prompts to upgrade.

    Let us know if you run into any hassles :)

    All the best.

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