Home>Support>just bought your theme but did not get it per mail

just bought your theme but did not get it per mail

By Anja 36148, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Hi,

a few minutes ago I bought your theme Vantage Premium. I payed with paypal.
Normally there’s a response email from site origin with links but i just got the email from paypal.
Can you help me?

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  1. 9 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Anja 36148

    Thanks for your support.

    It looks like your order confirmation was sent to your Private Snippet address (only you and I can see the text with grey background). I’ll switch the order over to your email address associated with this thread and re-send :)

  2. 9 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Re-sent.

    Your order number is:

    Private Snippet

    If you haven’t yet upgraded you can do so from Appearance > Vantage Premium, click Already Paid? top right. Enter your order number and follow the prompts to upgrade.

    Let us know if you run into any hassles :)

    All the best.

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