Replies

17
  1. Andrew Misplon Staff 1 year, 11 months ago

    Hi Robert

    Thanks for getting in touch.

    Can you perhaps add the contents of your widget to a PasteBin.com or text file uploaded to WeTransfer.com and send us the link?

  2. Robert Bee 1 year, 11 months ago

    I don’t know how to understand it, what exactly I should send. I don’t know anything about it, but I know that this problem occurred after updating the widget.

  3. Andrew Misplon Staff 1 year, 11 months ago

    Please edit the widget concerned, copy the contents, send the contents of the widget to us.

  4. Robert Bee 1 year, 11 months ago

    Is that what it’s all about?

  5. Andrew Misplon Staff 1 year, 11 months ago

    Hi Robert. I’ll be able to provide an explanation once I’ve looked at the widgets contents. If the widget has a script inserted directly it would be best to shift over to the Custom HTML Widget if that’s possible.

  6. Robert Bee 1 year, 11 months ago

    .slick-slide {
    padding:10px;
    }

    jQuery(document).ready( function($) {
    $(‘.items-shop’).slick({
    slidesToShow: 4,
    slidesToScroll: 1,
    autoplay: true,
    autoplaySpeed: 2500,
    arrows: false,
    dots: false,
    pauseOnHover: false,
    responsive: [{
    breakpoint: 1000,
    settings: {
    slidesToShow: 2
    }
    }, {
    breakpoint: 768,
    settings: {
    slidesToShow: 2,
    slidesToScroll: 1
    }
    }]
    });
    });

  7. Andrew Misplon Staff 1 year, 11 months ago

    Hi Robert

    Please try saving the above in a Custom HTML Widget and let us know how it goes.

    Thanks

    Andrew

  8. Robert Bee 1 year, 11 months ago

    Yes Yes

    but it’s about something else. If they go to my website and I am NOT LOGGED IN, I see an error. And when I log in and am as a logged in user, this problem does not occur. This suggests that the last update may have caused a conflict with the login module.

    Because it wasn’t there before.

  9. Andrew Misplon Staff 1 year, 11 months ago

    The Editor Widget’s sanitization was tightened in the most recent release to account for potential security edge cases. The logged-in view isn’t intentional and will be corrected in the next update. The Custom HTML Widget should provide an immediate solution and is a good widget choice for scripts.

  10. Robert Bee 1 year, 11 months ago

    this is inconceivable. each subsequent update generates different problems. This time I lost my articles.

    It’s a shame that you can’t add or upload photos or files on this forum.

  11. Andrew Misplon Staff 1 year, 11 months ago

    Hi Robert

    You can upload screenshots to any online service like Dropbox, Drive, One Drive, or WeTransfer and share the link.

    Please let us know the specifics of the issue you’ve encountered.

    How were the articles inserted:
    – Which editor, Block or Classic?
    – Via which widget?
    – Please send a link to the page concerned.

  12. Andrew Misplon Staff 1 year, 11 months ago

    I’m online for a couple more minutes. Please let me know the above info, and I’ll do my best to assist.

  13. Andrew Misplon Staff 1 year, 11 months ago

    Try editing the row concerned via the wrench icon far right; in the Attributes section, locate the CSS Declarations field. Try adding the following:

    display: block

    I can’t replicate the issue at the moment. Please send us the layout, and we’ll try to replicate the layout. You can do so as follows:

    – Edit the page.
    – Click Layouts in Page Builder then Import/Export > Download Layout.
    – Upload the JSON file to WeTransfer.com, you don’t have to enter an email address. Post the link to the JSON file here.

    Thanks

  14. Robert Bee 1 year, 11 months ago

    I can’t even send the website address on this forum. This is a complete mistake.

    laczynasdart.pl

    I don’t know what actions I should take. I’m not a webmaster. Now I have to bother someone and pay them to make changes to the website as a result of a plugin update?

    Where can I download old versions of the widget? I’ll just go back to the old one, I won’t update it and the problem will be solved. Because such updates are impossible.

  15. Andrew Misplon Staff 1 year, 11 months ago

    If you wanted to insert your home page link, you’ve done so; I can see it.

    I don’t know what actions I should take. As outlined above. Insert the provided CSS declaration and also send us the layout. Here is how:

    Edit the row, open the Attributes section, insert into the CSS Declarations field:

    display: block

    Here is an example:

    Step one: https://siteorigin.com/wp-content/uploads/2024/03/01-adjusted.png
    Step two: https://siteorigin.com/wp-content/uploads/2024/03/02.png

    Finally, send us the layout:

    Step one: https://siteorigin.com/wp-content/uploads/2024/03/03.png
    Step two: https://siteorigin.com/wp-content/uploads/2024/03/04.png
    Step three: Upload the JSON file to WeTransfer.com or Dropbox.com and send us the link.

    Please let us know if you have any specific questions regarding the steps above. If you want to rollback you can do so using WP Rollback.

  16. Robert Bee 1 year, 11 months ago

    I can’t make any update using “edit page”. When I tried to add: display: block, the message “Update failed” appeared. Unexpected token ‘<', "<div id="m"… is not valid JSON

  17. Andrew Misplon Staff 1 year, 11 months ago

    It sounds like the page is in the Block Editor. Click the three vertical dots at the top right of the page, switch to Code View temporarily. Copy the contents of the page and paste the contents into a text file on your computer. Upload the text file to Wetransfer.com and share the link with us. Don’t paste the contents here as the formatting might be altered. We’ll attempt to recreate the issue locally. Once done, click the three vertical dots top right and switch back to Visual View.

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