Home>Support>javascript error vantage theme

javascript error vantage theme

By Erwin1974, 8 years ago. Last reply by Erwin1974, 8 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi,

I’m having a bit of an issue, and I can’t figure out what the problem is.

I’m using vantage theme on http://kunstgebit-reparatie.com/ and the ninja forms plugin is not rendering the forms on it, the collapsible fields plugin is also not working on it.

So it thought this might be a jquery issue.

Chrome displays this error:

jquery.theme-main.min.js?ver=1.6.2:1 Uncaught TypeError: Cannot read property ‘left’ of undefined

n @ jquery.theme-main.min.js?ver=1.6.2:1
(anonymous function) @ jquery.theme-main.min.js?ver=1.6.2:1
n.extend.each @ jquery.js?ver=1.12.4:2
n.fn.n.each @ jquery.js?ver=1.12.4:2
(anonymous function) @ jquery.theme-main.min.js?ver=1.6.2:1
i @ jquery.js?ver=1.12.4:2
j.fireWith @ jquery.js?ver=1.12.4:2
n.extend.ready @ jquery.js?ver=1.12.4:2
K @ jquery.js?ver=1.12.4:2

My knowledge of javascript is not enough to make any kind of sense out of this. This site is a fresh install with the lates version of WordPress: 4.8
The Vantage theme is also the latest version: 1.6.2

I have created a child theme, for this site, the site itself lives in a folder, not in the root.

Is this a conflict with the jquery version that comes with wordpress 4.8?

Many thanks in advance!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 14 days ago Alex S
    Hi, I Work Here

    Hi Erwin,

    Unfortunately, I can’t seem to replicate this issue locally on a fresh WordPress install with Vantage. Do you have a public URL where we can take a look at what’s going on? Does this issue occur if only SiteOrgin Plugins and Vantage are active?

  2. 8 years, 14 days ago Erwin1974

    Hi Alex,

    Thanks you for your help! I have a live link: http://kunstgebit-reparatie.com/

    The error persists, even with all plugins deactivated, even the page builder and the black studio tiny mce. I’m using the same set up with Vantage and the same plugins on 5 other domains, without any issue. So somehow i doubt very much that the problem is actually in Vantage, but I have to start somewhere…

  3. 8 years, 14 days ago Alex S
    Hi, I Work Here

    Hi Erwin,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look at your overall settings?

  4. 8 years, 14 days ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  5. 8 years, 13 days ago Private Message - WordPress

    This is a private message.

  6. 8 years, 13 days ago Alex S
    Hi, I Work Here

    Hi Erwin,

    Thanks. I’ve worked this issue out and it’ll be fixed in a future update – sorry about this. You have two options to resolve this issue until a proper fix is released:

    Add the logo via theme settings.
    Please navigate to WP AdminAppearanceCustomize, Site Identity and remove your logo. Please go up a menu and then Theme SettingsLogo and set your logo. How does that look?

    Disable No Widget Overlay
    Please navigate to WP AdminAppearanceCustomize, Theme SettingsLogo and untick No Widget Overlay.

  7. 8 years, 13 days ago Erwin1974

    Hi Alex,

    Amazing! It indeed solved the colapsing boxes problem as well! I unticked the no widget overlap setting.

    I am truly impressed by your support, many thanks for this!!

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More