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Issues after latest update

Hello,
I see BUG issue after new update.
https://screencast-o-matic.com/watch/cFi3bVFJch

I’m on my localhost to test.
Problem is when i use layout widget, i choose 2 columns, but in front are not ok, are not ok.
Plese check viodeo.

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  1. 6 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Innovationweb,

    I’m sorry to hear about the issue you’re facing. Thank you for the video. Based on the video, this very likely a plugin conflict. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 6 years, 2 months ago innovationweb

    Hi,
    No plugins, only your plugin for page builder and siteorigin.
    Was ok before update.

  3. 6 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Innovationweb,

    I know it’s not ideal, but please run the plugin conflict test. Plugin conflicts can be introduced as a result of plugin updates or even simple setting changes so that combined with the provided video, it’s very unlikely this isn’t a plugin conflict. We also haven’t received any other reports of this issue so if we’re not able to identify the conflicting plugin it’s quite possible this issue will remain. I know this isn’t ideal and for that, I’m sorry.

  4. 6 years, 2 months ago innovationweb

    1. disabled all plugins , i let only siteoigin, the same issue
    2. i activate wordpress default theme.. the same issue
    3. clean cache
    4. Issue is only when use widget layout and use columns
    5. i tried also on clean wordpress for test, the same.

    As i said , before update was ok.. after update, that issue.

  5. 6 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Innovationweb,

    Unfortunately, at this point, we really need to inspect your website. As that’s not possible, your only option at this time is to rollback to a previous version of the plugins. To do this, please install WP Rollback and rollback to the previous versions.

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