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issue with SiteOrigin Widgets Bundle and Netbase Widgets Education For SiteOrigin

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Thabiso Nyathela
6 years ago · Last reply by Andrew Misplon 6 years ago

Hi

I have an issue with SiteOrigin Widgets Bundle and Netbase Widgets Education For SiteOrigin causing the following error “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” when both are activated. I’ve disabled all the plugin and activated them one by one which is SiteOrigin Widgets Bundle and Netbase Widgets Education For SiteOrigin and I get that error whenever I try to edit a page please advice further

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  1. Andrew Misplon Staff 6 years, 9 months ago

    Hi Thabiso

    Thanks for reaching out.

    Try confirming the test as follows:

    1. Deactivate all plugins and switch to the default theme Twenty Sixteen or Twenty Seventeen.
    2. Activate Page Builder by SiteOrigin and the SiteOrigin Widgets Bundle.
    3. Is there an issue at this point?
    4. If there is no issue at this point, activate Netbase Widgets Education For SiteOrigin.
    5. Is there now an issue? If so, it’ll be best to reach out to Netbase for a hand, unfortunately, it isn’t our plugin.

    Assuming you get to point 5 and the error occurs at that time, try enabling WP_DEBUG and WP_DEBUG_LOG in your WordPress wp-config.php file:

    https://codex.wordpress.org/WP_DEBUG
    https://www.wpbeginner.com/beginners-guide/how-to-edit-wp-config-php-file-in-wordpress/

    A debug.log file is added to your /wp-content/ folder. There might be useful a error logged.

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