This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Issue with Row Layout

2 years ago · Last reply by Andrew Misplon 2 years ago

Hello team,
I am using the “Off the Shelf – Online Marketing WordPress Theme” with SiteOrigin Builder.
I change the Row Layout from Standard to Full width Stretched, click Save BUT Row Layout field remains Standard. It seems to have a SAVE issue suddenly. Can you help me please fix it?

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 2 years, 4 days ago

    Hi, thanks for posting your question.

    Please try checking for a working baseline. Does saving work normally with all plugins except for Page Builder temporarily deactivated?

  2. chrysadtps18 2 years, 4 days ago

    Hi Andrew and thanks for the quick reply!
    I save normally using other fields, settings and text content through SiteOrigin Builder.
    Only Row Layout field does not change from Standard to Full width Stretched (or Full Width).
    Generally, i have no problem with Saving.

  3. Andrew Misplon Staff 2 years, 4 days ago

    Thanks for the further information. Checking to see if the issue persists with only Page Builder activated would be a good first step in the troubleshooting process.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread