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There seems to be some issue with the Feature fields in the Pricing table. In the editor, the feature fields seem to be behind the next column widget – maybe a clearing or z-index issue.
Hi Kyle
Apologies for the hassle. If you’re running the latest version of Page Builder then this issue should be resolved. If not, please, let us know. Thanks :)
Running Version 2.4.6 and it's still an issue.
Thanks for the update. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
The conflict appears to be with Slider Revolution Version 5.1.6 – any way you can take a look into that to determine if a fix can be made on your end? This is the console error:
[image: Inline image 1]
Can you resend or link to Dropbox etc? Thanks :) Stoked to hear you’ve made progress to narrow this down.
Here’s the console log:
Not sure if this is related, but even with Slider Revolution disabled, the pricing table does not render on the front end or the previewer.
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
This is a private message.
This is a private message.
Credentials sent, please take a look at the pricing page
http://dev.jellyflea.com/web-design-development/ for pricing table.
Thanks, which page should I check for an existing price table?
http://dev.jellyflea.com/web-design-development/
Thanks. All looking normal my side. I hate to say this, but, can you please, try clearing your browser cache or login with another browser that hasn’t logged in before and retest.
Okay, just making sure we're on the same page now that we're talking about
2 different issues (and yes I cleared my cache).
*Issue 1 *(Pricing Table issue in Admin area): This is temporarily resolved by disabling Slider Revolution plugin. I have re-enabled that plugin so you can see the issue. Simply try to add and then edit another feature in a pricing table column.
*Issue 2* (Pricing Table does not render on front end): Regardless of if
Slider Revolution is enabled or not, the pricing table does not render in the front end of that page.
Thanks for that. One moment.
1. Any chance you could send us a copy of Slider Revolution?
Private Snippet
2. Does the price table render with all plugins off except for Page Builder and the Widgets Bundle, which, also, has been forked.
Slider Revolution link: https://drive.google.com/open?id=0B3zf96n735NyU0FHWlh0bERCNDg
I disabled all plugins but the 2 you mentioned and it still did not render the pricing table. I’ve since re-enabled the plugins, but feel free to test for yourself.
Thanks for the plugin. I’m not immediately getting the same issue when testing locally.
Please, can you try reaching out to ThemeTrust about this. The Price Table widget is powered by the Widgets Bundle. The version of the Widgets Bundle you’re using is authored by ThemeTrust so we can’t account for its code. We’re constantly updating both Page Builder and our version of the Widgets Bundle. We’ll certainly help out wherever possible but ideally support for forked versions needs to go to the authors. I had hoped to resolve this quickly. Sorry I didn’t get any results.
Understood – sorry I am brand new to Page Builder and didn’t realize until today that ThemeTrust authored that Widget plugin. I’ll get in touch with them. Thanks!
Thanks for your understanding. Hopefully, you’re able to resolve the challenge quickly.
I have narrowed down at least part of the issue. On the front end display,
for whatever reason, if you choose the Atom in the Price table theme field the pricing table displays. However, if you choose the Flat option, nothing displays. The <div class="so-widget-sow-price-table so-widget-sow-price-table-flat-72df40a532e5"> is completely empty. When I switch to Atom, <div class="so-widget-sow-price-table so-widget-sow-price-table-atom-72df40a532e5"> has the child elements to display the table.
Nicely done. I don’t believe we have a flat theme for the widget at the moment. I stand corrected but I believe the flat theme is being added by the theme. Hopefully theme support can help resolve.