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Issue with Hero widget after update

Open 3 replies developerpluginplugin-widgets-bundle
Michael Lind Mortensen
6 years ago · Last reply by Andrew Misplon 6 years ago

Hi there,

After updating a fairly old version of your plugin on a WordPress install, the widget has stopped working. I’m a little unsure as to what the issue is. Maybe you can give a pointer or two? The site is http://auning-begravelsesforretning.dk/

With regards
Michael

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Replies

3
  1. Andrew Misplon Staff 6 years, 8 months ago

    Hi Michael

    Thanks for posting. Is the issue persisting? If so, please try going to DashboardUpdates and running all pending updates. Next, temporarily deactivate all plugins not authored by SiteOrigin, does the issue persist now?

    If there are any big updates at DashboardUpdates, it’s a good idea to make a backup. If you don’t have a method of doing that, you might use the plugin Duplicator.

  2. Michael Lind Mortensen 6 years, 8 months ago

    Seems to have been a faulty plugin. Thanks for the help.

  3. Andrew Misplon Staff 6 years, 8 months ago

    Super, glad to hear you’re making progress :)

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