Was trying to set up the contact form widget into a Hebrew (right to left) web page.
For some reason, the widget does not work. Set the orientation, all the fields etc. However, it just does not sent the form, no success message, not mail received and the form for some reason shows the sender e-mail in both name and e-mail fields. Any clue what I am doing wrong?
I’m using the vantage theme, page builder and the widget bundle.
Thanks
Hi, thanks for posting your question.
If possible, please send us the page layout. You can do that by editing the page and clicking LayoutsImport/ExportDownload Layout. Upload the JSON file to WeTransfer.com or any similar online location and post the link here on the forum thread. We’ll take a look and go from there.
For some reason I’m unable to post here.
Hi Andrew,
Sorry for not answering earlier. I was traveling and wanted to try and isolate the problem a bit. There was also a problem to post here.
Anyhow…
The issues start popping out either when I put the Hebrew word (מייל) instead of ‘Email’ in the e-mail field label or I put the 3rd field as being mandatory with the ‘missing message’ also in Hebrew. If I avoid these two points, then the form works fine.
I have created a page that has this issue called ‘Contact Test 4’. In addition, I have also sent ‘Contact Test 3’ which works fine that does not include the above points, so it is easier for you to check where the differences are.
The link for both these files are here – Private Snippet
Thank you very much for your support
Moti
Hi Moti
Alex at SiteOrigin has prepared a beta release for the Widgets Bundle that should resolve the reported issue. Please find the link below:
https://siteorigin.com/wp-content/uploads/2024/04/so-widgets-bundle.1.58.13-beta-1.zip
Once the ZIP file is on your desktop, you can head over to PluginsAdd NewUpload Plugin to install the plugin. Please let us know how you get on.
Cheers
Andrew
Hi Andrew,
Many thanks for your great support. I have tested the beta release, and it works fine. No issues till this moment. If anything will come up I will update you of course. THANKS!