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  1. Andrew Misplon Staff 9 years, 11 months ago

    Hi Kaylea

    Thanks for reaching out.

    To resolve this challenge you’ll need to login to your website’s server, either via FTP or your hosting File Manager. Once logged in, navigate to the page seen in your screenshot: /home/blog/wp-content/plugins/ and locate the so-widgets-bundle folder and delete it. Once that’s done the install should be able to run without any issues.

    Let us know how that goes :)

  2. Kaylea Buck 9 years, 11 months ago

    I have done that and it worked for me! Thank you very much!

  3. Andrew Misplon Staff 9 years, 11 months ago

    Awesome :) Really glad to hear you’ve made progress.

    All the best with your website.

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