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Is There A Direct Support Contact?

By tony.notermann, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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Is There A Direct Support Contact? I really need help.

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  1. 10 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    Hi Tony

    Thanks for reaching out. At the moment we offer premium support via the forum and email for our paid theme customers. We’re especially busy at the moment. During these surge periods our free plugin and theme clients do unfortunately get prioritised below our paid customers. There is certainly room to offer paid, premium support for our free products, we unfortunately don’t offer anything like that just yet.

    For the official run through of what’a happening here on the forum, please see:

    https://siteorigin.com/about/forum-thread-prioritization/

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