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Ipad text editing interface problem

8 years ago · Last reply by IDine22 8 years ago

Hi there,

When I clic on the editing option of an article on my iPad, the texte editing screen appears in a popup form over the general article editing screen. But, with the touchscreen interface of the iPad, I still control the page under the pop up editing screen instead of the scrolling screen inside the popup editing screen.

With the 2 finger touch, I can control the cursor but the texte inside the popup screen is still not scrolling with the cursor.

I did a vidéo of my iPad screen to show the issue but it seems the media option is not offer on the forum. Not sure if it clear enough…

Thanks

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Replies

6
  1. Alex S Staff 8 years, 6 months ago

    Hi IDine22,

    Thanks for letting us know about this. I’ve logged this as a potential bug in our issue tracker. We’ll investigate this as soon as possible and try come up with a fix.

    Can you please upload the video to a third party site like Dropbox, Google Drive?

  2. IDine22 8 years, 6 months ago

    Hi Alex S

    I’m not very used to share files with Google Drive. I hope the link works for you to see the issue

    https://drive.google.com/drive/folders/0BzJ16hm_VCF8TEF5UXBCcnZjNVk

    Thanks

  3. IDine22 8 years, 6 months ago

    Hi
    I saw today that an update has been done for PageBuilder and for the widgets pack.
    I don’t know if you have been working on this but the scrolling issue is still there.

    Take care

  4. Alex S Staff 8 years, 6 months ago

    Hi IDine22,

    Thanks. I’m going to log this as a bug. Sorry about this!

  5. IDine22 8 years, 6 months ago

    Thanks! =o)

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