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Influence Plus not arrived

Resolved 2 replies themetheme-influence
11 years ago · Last reply by Andrew Misplon 11 years ago

I registered twice to receive the Influence Plus.

The email with the link or zip file to upgrade Influence has not arrived to
either

I checked my junk/spam folder and it is not there

I suspect there is a sending issue. Can you check for me

One of the registrations was with the email associated with this account

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Replies

2
  1. RichHelms 11 years, 17 days ago

    I put in my third address from gmail and it worked today.

  2. Andrew Misplon Staff 11 years, 17 days ago

    Hi Rich

    Sorry to hear about the hassle. Thanks for hanging in there. Glad it got through eventually. Please don’t forget Influence Plus is a plugin so it needs to be installed from Plugins > Add New > Upload Plugin.

    All the best.

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