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Incorrect display of the sidebar on the site pages

Open 11 replies questionthemetheme-vantage
ilya.pokrov
5 years ago · Last reply by Andrew Misplon 5 years ago

Please help me deal with the following problem:
In the theme settings, I specified the location of the sidebar –
Sidebar Position – Left.
In this sidebar, I added filters by product. But, for some reason, the sidebar is correctly displayed only on the standard Woocommerce store page – “Shop”. On the pages of attributes, categories slides to the very bottom of the site.
I noticed the following thing: On the “Shop” page – in the “body” is indicated “class = has-sidebar”, and on all other pages “no-sidebar”. I think the problem is this.
How do I solve this problem?
Thanks.

P.S. I have already written to technical support on the site https://wordpress.org/. Andrew Misplon kindly tried to help me. But the problem has not been solved.
https://wordpress.org/support/topic/incorrect-display-of-the-sidebar-on-the-site-pages/#post-12654925

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Replies

11
  1. Andrew Misplon Staff 5 years, 10 months ago

    Hi Ilya

    Thanks for reaching out.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    Private Snippet

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  2. ilya.pokrov 5 years, 10 months ago

    Andrew, I created a new user.
    The information must be delivered to Your email address.
    Did you get it?

  3. Andrew Misplon Private 5 years, 10 months ago

    This is a private message.

  4. Andrew Misplon Staff 5 years, 10 months ago

    Unfortunately not. When an email arrives at Private Snippet, you’ll see it pop up here in the thread.

  5. Andrew Misplon Staff 5 years, 10 months ago

    I’ve attempted to reset our password on your site. The error is invalid username or email.

  6. Andrew Misplon Staff 5 years, 10 months ago

    I don’t mind working this issue further but out of interest, did you try the Custom CSS snippet I sent previously? It might be quicker/easier for you to make use of it.

    @media (min-width: 781px) {
	.archive.woocommerce.no-sidebar #primary {
		float: right;
		width: 82%;
	}
}

    The snippet can be inserted at CustomizeAdditional CSSor AppearanceCustom CSS. It might need adjustment.

  7. ilya.pokrov 5 years, 10 months ago

    Andrew, thanks for the help.
    I entered this code that you sent me. It really helps. But I think this is not the right solution to the problem.
    The theme itself defines all pages with the "no-sidebar" class when it should define the "has-sidebar" class.
    In addition, on all Woocommerce pages, except for the product card, the pop-up located in the header stopped working for me.The link is underlined with a dotted line.
    I think these are incorrect theme settings.
    Once again I want to thank you for your help!
     
     
    Private Snippet
    Private Snippet
    Private Snippet

  8. Andrew Misplon Staff 5 years, 10 months ago

    Thanks, I found the issue. If a widget is inserted in the main sidebar then the issue will be resolved. It’s strange this hasn’t been raised before. These conditionals can be tricky due to situations we haven’t thought of and different theme settings combinations. I’ll get this fixed and tested and we’ll release a Vantage update, hopefully, in the next few days. We appreciate your assistance with this problem.

  9. ilya.pokrov 5 years, 10 months ago

    Thank You very much!
    I will wait for the update.

  10. ilya.pokrov 5 years, 10 months ago

    Can you tell me about the above second problem?

    Header contains a link, when clicked, a contact form pops up. This is implemented using the Popup Maker plugin.
     
    Again, on the wukomers pages, the form does not work. An exception is a product card. On all other pages everything works as expected.

  11. Andrew Misplon Staff 5 years, 10 months ago

    You could try inspecting the source code on a page that works, locate the modal window code. Now go to the page that’s broken and check to see, is the same modal source code available and are all the assets like JS script etc. loaded on the problem page? If not, check the popup plugin rules, is the problem page somehow being excluded?

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