Hi SiteOrigin,
I see there are a number of threads dealing with this but I do not see how to fix this. I am unable to either ADD an image or EMBED a video file onto a post… it seems like there some weird blockage happening. Unfortunately I do not have access to the wordpress files because I am working on a big wordpress system via UC Santa Cruz — and so, I can only customize CSS and make adjustments to whatever plugins they give us (i.e. Jetpack) — I cannot add new plugins on my own.
There is something weird going on — whenever I try and add an image w/ the Media Uploader onto a post, the big box with an X shows up… and if I try and add an embed video code using the Text editor — the code disappears!
Please help! This is incredibly frustrating! I turned off the PageBuilding home page AND I deactivated Photon (Jetpack plugin) and cannot see what else might be causing this problem.
It does let me insert a gallery of images and it lets me insert a “featured image” but — not any stand alone images…. or embedded videos!
Thanks so much.
Hi Stopiary
Thanks for reaching out.
Sorry to hear about the hassle. Most image upload issues in WordPress relate to file permissions. Given that you don’t have access you might need to get a systems admin to lend a hand. Here is a good starting point for troubleshooting permissions:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/