Hi, I’m Using WordPress Version 4.9.6 with Highend theme Version 3.3.7.2, and I am attempting to edit the scrolling slideshow on my landing page. When I clicked on “EDIT” for my Front Page, the Editor for my Site Origin Image Slider is gone. In its place is just a line of text:
Without this Editor, I do not know how to access the image slideshow on my landing page. I am not super adept with computer stuff, definitely not a coder. Any advice or help would be greatly appreciated. Thanks!
Hi RYAN,
Do you have a public URL where we can take a look at what’s going on?
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.