Home>Support>Image caption, description and alternative text are not displayed

Image caption, description and alternative text are not displayed

By seba, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Hi there,

I´ve added an image description, alternative text and caption on an image which is also the feautered image. The problem is, only the picture itself is displayed but not the text or description.

What can I do to fix this?
Thanks and lots of regards
Seba

URL: http://www.gyddo.com

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Seba

    I don’t believe the caption will display with featured images. The alt tag should though. Was the alt tag inserted before the image was added as a featured image? Image info like the alt tag don’t automatically update. So if you change the alt tag in the media library, it doesn’t dynamically update throughout the site, you’d need to re-insert that featured image.

  2. 9 years, 10 months ago seba

    Hi Andres,

    thanks for the very quick response!
    I´ve already re-insert the feature image after the change.

    I will try to start from the beginning, upload the image, write the description and chose it than as an feature image.

    Thank you.

  3. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    For sure. Ok, try that too, just to see, but re-inserting it should ideally be enough. Please send through the post or page link if you still don’t get a result.

  4. 9 years, 10 months ago seba

    So I tried it as you said and also “from scratch”, Nothing worked,
    Here´s the link to the post:
    http://gyddo.com/nokia-n1-android-tablet/

    Any ideas what I can do?

  5. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    The alt tag seems to work on my demo site locally. Are you running a page speed plugin on the server or as a plugin? Can you try testing without that activated?

  6. 9 years, 10 months ago seba

    I´m using W3 Total Cache and Leverage Browser Caching Ninja. But they are deactivated. No pagespeed plugin.

  7. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    If you go to that Nokia post now, click on the Featured Image, add text into the Alt field of that image, and then Save does it not then reflect?

  8. 9 years, 10 months ago seba

    Nope, I changed it and it says that it´s saved the changes. Then I updated the Post, took a look and nothing has changed.

  9. 9 years, 10 months ago seba

    I also tried different browsers… Same effect…
    Any ideas?

  10. 9 years, 10 months ago seba

    If I insert the picture as media into the post, it will show the description, but not in the featured image.
    But then I get the picture twice in the post and I just want one.

  11. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the additional info. Please send through a temporary set of login details through to [email protected] and I’ll take a look ASAP. Please include a link in your email back to this thread.

    Thanks.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More