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Icons not displaying (checked web & site address)

Hi there, not sure whether to post on here or WooRocket, but was having issues with their Captcha. I’m just testing the WR PageBuilder on the Vantage Premium theme, but some of the icons and all social icons are not displaying properly.

The only plugins I have are the PageBuider and ContactForm and as above, I’ve checked the WordPress Address and Site Address are the same. The link for the page is here:

http://www.mywebcard.co.uk/test-page/

Many thanks in advance

URL: http://www.mywebcard.co.uk/test-page/

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  1. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi mywebcard

    Sorry to hear about the hassle. The Vantage social media icons not loading at the bottom of your page are as a result of a plugin clash with one of your plugins that’s using Bootstrap. You might try our new social widget, part of our widget bundle: http://wordpress.org/plugins/so-widgets-bundle/. That could be hardened against this conflict.

    The captcha I’m not seeing. Is that still activated on your side?

  2. 9 years, 8 months ago mywebcard

    Hi Andrew

    Thank you for the reply. Firstly, apologies for the confusion on the Captcha, I meant I was unable to register on Woorockets website because of the captcha, not on my site.

    There should be an icon associated to every circle on the above page, but only 2 are loading out of the 6/7 + social icons (although strangely they are appearing on the footer okay). I will look at using the widgets bundle, but obviously that won’t then solve the other icons not showing properly.

    Many thanks

  3. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Ahh right. You’d need to chat with Woorockets about a captcha problem on their side.

    To confirm, you can resolve the icon issue by de-activating all non-SiteOrigin plugins. The icons will most likely then load. From there, re-activate your plugins one by one, after each activation re-check the problem.

  4. 9 years, 8 months ago mywebcard

    Sorry Andrew, but the only other plugin I have installed is NextGen Gallery which is currently disabled. This is a screenshot of it this morning and the icons are still not displaying. I’ve flushed cache and checked addresses again to make sure I’m not missing anything…

  5. 9 years, 8 months ago mywebcard
    <img src="http://www.mywebcard.co.uk/screenshot.jpg">
  6. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    The Woorockets Page Builder plugin is loading Bootstrap CSS which is clashing with the Vantage Social Media widget.

    (Woorockets Page Builder, not to be confused with our SiteOrigin Page Builder.)

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