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Icon wrong after publishin

Hi All!

If I have a draft, the icons (awesome icon, etc are all correct). But after hit PUBLISH, they appear wrong. I just see a short code like &#xff36c

Why ist it? How could I fix it?

Best regards: Csaba

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  1. 6 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Csaba

    At SettingsGeneral, are your Site URL and WordPress URL exactly the same?

    If that doesn’t help, please, send a link to the problem.

  2. 6 years, 10 months ago loscsaba86

    Hi Andrew,

    yes are the same. Meanwhile I realized that Awesome Icons are ok. But for example Ionicons do have the problem. Just to inform you.

    Best regards: Csaba

  3. 6 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. Which widget are you working with? Are you inserting the widget into Page Builder?

  4. 6 years, 10 months ago loscsaba86

    Yes. I use Page Builder!

  5. 6 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Csaba

    Sorry for the delay. Please, try disabling Content Cache at SettingsPage BuilderContent. Does that have any impact?

    If not, are you using English as your WordPress admin language? If not, change to English, when WP 4.9.1 comes out you can change back.

    If that doesn’t help, please, replicate the issue on a test page and send us a link. Thanks :)

  6. 6 years, 10 months ago loscsaba86

    Hi Andrew!

    Yes, the Cache was the problem. Now everything is ok!

    Thank you for your professional service!

    Have a nice day!

    Csaba

  7. 6 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Awesome :) Really glad to hear that resolved the issue. Thanks for hanging in there.

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