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Icon button Url Not locating my photo gallery

By Tom Riviere, 8 years ago. Last reply by Tom Riviere, 8 years ago.

Hi,I very excited in what you can do with SiteOrigin,but I ‘m having a huge problem trying to get the Circle Icon button to locate my photo gallery.I have Vantage.
I followed the instructions that this guy tutorial started me off on.I used Circle Icon and duplicated it 3 times,but the URL on the first Circle Icon I put /photo-gallery/ ….When I press my Gallery at the top of the page,it tells me:That page doesn’t exist or look for it in the search box.If I go to all pages on my site its there and it shows up if I press that page only? What to do? Have any suggestions please? Thanks for your time.Very nice tutorial.I see you know your business around the site.I been trying for 4 days now.

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  1. 8 years, 21 days ago Alex S
    Hi, I Work Here

    Hi Tom,

    Very sorry to hear about this! :(

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. 8 years, 20 days ago Tom Riviere

    Thanks for getting back to me.I am really frustrated.Here is my URL.I’m building my site:http://tomrivieremusic.com/wordpress1/

    Thanks.I will try changing my Menu around,if it works? I’ll let you know.Thank for your concern…

  3. 8 years, 20 days ago Alex S
    Hi, I Work Here

    Hi Tom,

    Thanks for that – I don’t see anything that strikes me as unusual.

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  4. 8 years, 20 days ago Tom Riviere

    Thanks for contacting me.I will try your instruction.

  5. 8 years, 20 days ago Tom Riviere

    I tried emptying cache,changing the Menu around and deactivating all none
    SiteOrigin plugins,not working? When I'm log into my dashboard and I go to all pages and hit the galley it shows up fine,but when I visit my site from the view button site.It does not work,except the sub page below the gallery.My father's ship,it works.So, I don't know what to do more?

    Thanks for your suggestions and time.

    Tom

  6. 8 years, 20 days ago Alex S
    Hi, I Work Here

    Hi Tom,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  7. 8 years, 20 days ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  8. 8 years, 20 days ago Private Message - WordPress

    This is a private message.

  9. 8 years, 20 days ago Private Message - Tom Riviere

    This is a private message.

  10. 8 years, 16 days ago Tom Riviere

    Hi,Alex

    I have you had a chance to get into my website? I sent you a password and a message at: private+26705…….Did you receive my e-mail?

    Thanks.

    Tom

  11. 8 years, 16 days ago Alex S
    Hi, I Work Here

    Hi Tom,

    Sorry for the delay.

    I’ve corrected the gallery link. The page was for whatever reason, in the trash. I also corrected the URL for the first circle icon, although admittedly I’m not too sure if that’s still desired. How’s that?

  12. 8 years, 16 days ago Tom Riviere

    Hi,Alex S

    You did a great job really.I tried everything but the kitchen sink to fix it…..Bravo! Your the man! Okay, now I can move on and learn how to navigate around SiteOrigin and try to master its functions.

    Good on you mate.

    Have a great day and thank you very much for your help.

    Cheer's

    Tom Riviere

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