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iCoach Hero isn’t working since update

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Charlotte Amber
6 years ago · Last reply by Andrew Misplon 6 years ago

Hi There,
I’ve just updated my WP and my SiteOrigin page builder. Since the update my iCoach Hero rows aren’t working anymore. They don’t show an error, but they just dont appear on my website anymore.
Anyone know if this has anything to do with the update or what can I do?

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  1. Andrew Misplon Staff 6 years, 11 months ago

    Hi Charlotte

    Thanks for posting.

    If your widgets are prefixed with your theme or a plugin name like iCoach, it means it’s a custom widget added by a theme or plugin. The developer of that widget would need to take a look at check to see why the widget isn’t displaying. We’re able to help with our own widgets as we control their source code. Widgets developed by a third-party developer would ideally be checked by that developer as they’re able to make changes to the code via an update if necessary.

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