Home>Support>I updated and now… help me, please.

I updated and now… help me, please.

By Boya, 8 years ago. Last reply by Boya, 8 years ago.
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I use Sydney. Some text and some images disappear from my page. Totally mess.
It writes:
This is a legacy widget. Ideally you should move to using widgets from the SiteOrigin Widgets Bundle instead. These widgets will be removed in Page Builder 2.6. You will need to stay on Page Builder 2.5.x to continue using these widgets.

Can you help me, please?

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  1. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Boya,

    We’re currently having issues with the widgets bundled with Sydney – I’m very sorry about this! We’re currently working on a fix. Please rollback SiteOrigin Page Builder to the last version with the WP Rollback plugin. Once installed find SiteOrigin page Builder at WP AdminPluginsInstalled Plugins and Click Rollback.

  2. 8 years, 3 months ago Boya

    Thanks for your answer.
    I did what you adviced me but unfortunatelly the problems exist yet.
    The texts flew away. Ehhh…

    Have a nice day and good job.

  3. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Boya,

    If that’s the case, your issue may be unrelated to the other issue affecting other users. To clarify, what version did you roll back to?

    Do you have a public URL where we can take a look at what’s going on?

  4. 8 years, 3 months ago Boya

    After updating I installed a backup (10.04.2017.) then installed the WP Rolled plugin.
    On the backend I can see “Missing Widget” and the first footer2 widget is missing, too.
    This is the URL: http://dunaujvarosivegyeskar.hu/wp/

    I rolled back to 2.5 version.

  5. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Boya,

    SiteOrign Page Builder 2.5 is the latest version, you’ll need to rollback to 2.4.25 for those widgets to work.

  6. 8 years, 3 months ago Boya

    O, yessssss!!!
    Thank you so much! :)
    I just concentrated to this sentense: You will need to stay on Page Builder 2.5.x to continue using these widgets.
    Big thanks for your help.

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