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I need vantage premium update support for all of my websites. Please help!

Open 17 replies premiumthemetheme-vantage
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi! I am a big fan of vantage premium theme and I use it on all my 4 websites.
I bought the premium theme and I installed it on all of my 4 websites. Though only one of my websites does updates on the vantage theme.
Is there a way of upgrading from premium single license to a license that I can use for all my websites?
I will like to have the possibility of updates on all of my 4 websites using vantage theme. What should I do? I don’t mind paying for a new licence.
Please let me know as soon as possible! Thanks!

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Replies

17
  1. Andrew Misplon Staff 10 years, 11 months ago

    Hi lyras15

    So sorry for the delay. We’ve just worked through a big unexpected surge. Response times should hopefully now go back to normal.

    Thanks for reaching out, your license is valid for a single production domain. You could either upgrade each site from $5 upwards OR make a $40 payment (which will put your total contribution at $50) which will qualify you for an unlimited multi-site license. If you’d like to proceed with that, you could either make a payment here at Gumroad:

    https://gumroad.com/l/nnpF

    Or send a payment to:

    [email protected] via PayPal.

    Please let me know if you have any questions and apologies again for the delay.

  2. lyras15 10 years, 11 months ago

    I will be happy to upgrade but there is no option to do that anywhere. I installed the vantage premium through a zip file. Do I have to delete this theme first and then install it again? Will I loose any data?

  3. lyras15 10 years, 11 months ago

    If I go here https://gumroad.com/l/nnpF and buy a 40 dollar premium vantage theme I can use it on as many websites as I want and with updates?

  4. Andrew Misplon Staff 10 years, 11 months ago

    That’s it. I’ll then convert your first order to a $50 purchase which is multi-site ready.

  5. lyras15 10 years, 11 months ago

    I made 2 orders of vantage theme until i realize that i can use the zip file. How do I know which one am I upgrading? Or it doesnt matter?

  6. lyras15 10 years, 11 months ago

    I used the same email account for both orders

  7. Andrew Misplon Staff 10 years, 11 months ago

    Thanks very much for your continued support. If possible, please could you email me the Gumroad confirmation. For some reason I haven’t received that as I normally would. Please email [email protected]. I’ll then issue a single order number that can be used on all your installations.

    Thanks again.

  8. lyras15 10 years, 11 months ago

    Will do that thanks!

  9. Andrew Misplon Staff 10 years, 11 months ago

    Checking now. Thanks for the wait.

  10. Andrew Misplon Staff 10 years, 11 months ago

    Apologies for the hassle. Please can you confirm, did you upgrade via Gumroad? We’re unfortunately not seeing an order there.

  11. lyras15 10 years, 11 months ago

    I used the email [email protected]

  12. lyras15 Private 10 years, 11 months ago

    This is a private message.

  13. Andrew Misplon Private Staff 10 years, 11 months ago

    This is a private message.

  14. lyras15 Private 10 years, 11 months ago

    This is a private message.

  15. lyras15 Private 10 years, 11 months ago

    This is a private message.

  16. lyras15 Private 10 years, 11 months ago

    This is a private message.

  17. Andrew Misplon Private Staff 10 years, 11 months ago

    This is a private message.

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