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I lost the featured images from the SiteOrigin Carousel

By Pauliina Viinikanoja, 6 years ago. Last reply by Alex S, 6 years ago.

Hi!
I have been trying to figure out why I lost the featured images from the two carousels in the front pages (fin/eng). The other one is from the pages and the other from the posts. I had them couple of days ago and while updating the plugin, it only shows the titles. While inspecting I can see that it still has the link and I did try to upload the featured image again but that doesn’t help either. All the help would be appriciated, thank you! burmesterhaus.pauliinaviinikanoja.com

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  1. 6 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Pauliina,

    For whatever reason, the SiteOrigin Carousel CSS isn’t outputting completely. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

    Let me know the results of the plugin conflict test. You can temporarily add some basic CSS so that carousel looks “okay” (this won’t help with the actual carousel part though) with some custom CSS. If you navigate to AppearanceCustom CSS, you’ll get our custom CSS editor. Add the following CSS:

    .sow-carousel-thumbnail > a {
	display: block;
}

.sow-carousel-item {
	float: left;
}

    You might also need to install the SiteOrigin CSS Editor.

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