Home>Support>I keep getiing an error message that distorts my page and makes page builder not to work

I keep getiing an error message that distorts my page and makes page builder not to work

this message keep poping up whenever i try to edit my “all universities” page:
A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.
Script: http://ghadmissions.com/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0.1:3
it makes the page in edit or backend view looks scrambled and page builder does not work.
please help me out, i have to do some editing on my website

URL: http://ghadmissions.com/wp-admin/post.php?post=457&action=edit

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  1. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi ghadmissions

    Sorry to hear about the hassle.

    Please try:

    1. Run any pending updates from Dashboard > Updates.
    2. Temporarily de-activate all plugins, at once, except for Page Builder.
    3. If the issue resolves, re-activate your plugins one by one, each time checking the problem.

  2. 9 years, 10 months ago ghadmissions

    hello Andrew thanks for the swift response but i have tried that and still my browser stops responding only when i try to edit that particular page: “All Universities” and pops up this dialogue box:

    A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

    Script: http://ghadmissions.com/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0.1:3

    i dont understand please help

  3. 9 years, 10 months ago ghadmissions

    hello Andrew check this out:
    my website “All Universities ” page doesn’t respond when i try to edit it. It gives me the following dialogue box:

    A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

    Script: http://ghadmissions.com/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload,json2&ver=4.0.1:3

    then when is selct STOP PLUGIN, it loads but my page builder doesn’t work, so am not able to edit.
    upon recomendations i deactivated all plugins except page builder but the problem still remains.
    now i did the opposite by activating all plugins except page builder and the problem seazes. I think the fault is from page builder but it works well on all ages except that particular page.

    what should i do?

  4. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the replies. Have you run through the steps I provided in my first reply?

    Please try:

    1. Run any pending updates from Dashboard > Updates.
    2. Temporarily de-activate all plugins, at once, except for Page Builder.
    3. If the issue resolves, re-activate your plugins one by one, each time checking the problem.

    Let me know how that goes.

  5. 9 years, 10 months ago ghadmissions

    yes ihave done that and the problem still persist

  6. 9 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Please send a temporary set of login details and your url through to [email protected] and we’ll take a look ASAP. Please send everything in one email and include a link back to this thread. Thanks.

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