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I crashed my plugin, affected customizer.

Hola, People!

I copied a piece of code from a Adobe Muse website and pasted in directly into an Enhanced Text widget inside the Page Builder plugin. This made the whole submenu of the customizer to disappear, while somehow displaying what I wanted originally on the page. Not that the menu is missing I cannot access and edit the code.

I tried to reinstall the plugin but the situation stayed the same. (When plugin is disabled, the submenu in customizer is accessible)

Is it possible to edit the raw file holding that piece of code, so I can delete it?

I could also paste the code upon request (:

Cheers,
Ivan

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  1. 8 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Ivan,

    Unfortunately, it’s not possible to directly edit the raw widget. Please navigate to WP AdminAppearanceWidgets and adjust the Enhanced Text widget if possible. If not, you’re going to have to remove it. :(

  2. 8 years, 3 months ago Ivan Belchev

    All done! Thanks for the tip. All is back to normal now (:

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