Hi,
I am using Astra Theme with Beaver Builder Lite and the Site Origin widget plugin. Since the last update, I’ve been encountering an issue when using Site Origin widgets. The problem is:
When I add any Site Origin widget, such as Accordion, Button, or any other, from the Beaver Builder Editor, and I input content into the editing field and save it, nothing appears on the frontend. When I go back to edit the content of any module, there’s nothing there; everything is erased, there’s no text at all.
In other words, when I try to save any changes in any widget, everything gets erased. Consequently, I am unable to add a widget because it’s impossible to save it. Existing widgets on the site load normally but cannot be modified. If I want to modify existing widgets, after clicking save, everything also gets erased, just like when creating a new widget.
What’s good to mention is that every Site Origin module works perfectly fine in the WordPress editor. It’s edited normally, saved normally, and everything is absolutely normal.
I’ve also tried all methods to resolve conflicts with other plugins, as well as all WP practices. Simply put, nothing has helped. I’ve contacted Astra theme support, but their conclusion is that the issue is not with the theme because the same thing happens with the default WP themes.
Has anyone else experienced similar issues, and can you help me?
Thank you in advance.
Hi Marko
Thanks for getting in touch. I think I’ve replicated the issue. I’ve forwarded my testing results to our developer. He’ll take a look as soon as possible.
This is a private message.
Hi Marko, quick update: I should have a beta release ready for you tomorrow for testing. Thanks for reporting the issue.
Hello Andrew,
I apologize for the delay in responding. I was away on vacation for the past period. I now see that the last update was from 17 days ago, mentioning that the beta version with the issue resolved would be ready. Is the version ready, and how can I install it?
Thank you in advance. Have a nice day.
Hi Marko, good to hear from you. Is the issue persisting with the most recent versions of Page Builder and Widgets Bundle?
Sorry for not replying with a beta version on the day. Not sure what happened, perhaps we shipped the release that day and I forgot to reply. Apologies.
Thank you for your quick response. It’s not a problem at all. Tomorrow, I will test the latest versions of the plugin and page builder, and then I will send you the information on whether everything works as it should or if the problem is still present. Have a nice day.
Thanks for your understanding. That sounds like a plan. Chat tomorrow :) Cheers.
Hello, I’m reaching out to inform you about the test results. With the new update, everything seems to be working correctly. If I notice any issues later on, I will inform you. Thank you for your effort and assistance. Have a nice day.
Super; glad to hear the issue is resolved. Thanks for your understanding and feedback. Hope you have a good day too!
Cheers for now.
Andrew