I can´t customize the Vantage Premiun. If i go to the aparence o wordpress menu, open the customize page but it not work, don´t have nothing to edit. I atach a video in the Issue URL. I thing it happen with the last update. The Vantage Premium Theme Settings work ok.
I use WordPress 4.1 and Vantage Premiun 2.2.3.
Hi Ricardo
Sorry to hear about the hassle. Thanks for the screencast. Please could you check for a plugin conflict. Try de-activating all non-SiteOrigin plugins and re-checking the Customizer. If the issue resolves, re-activate your plugins one by one, after each activation, re-check the Customizer.
Let us know how that goes.
Thanks Andrew for your answer.
You are right
The conflict is with the Easy Bootstrap Shortcode Pro plugin.
See the next video.
http://www.screencast.com/t/QX32xJwPE
Thanks for the info here, glad we were able to find the cause of the conflict. Noted on our side.
Thanks Andrew.
This plugin have some CSS/JS settings. See the pictures.
http://screencast.com/t/Dez1cuQIxAkk
Can I change the plugin for other to use bootstrap shortcode ????
Do you know other bootstrap shortcode plugin to work with Vantage Theme.
Or, how to add bootstrap shortcode to my website with Vantage Theme ???
The JS setting will load the same file, it’s just asking which source to use. We’ve had issues with Bootstrap plugins before but not Customizer issues, mostly just clashes with our own font icons. I unfortunately don’t have one to recommend.
The Customizer clash is most likely a JS clash. You can try checking for JS errors with the Bootstrap plugin ON:
http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
You could also try turning it off, making changes, then turning it back on, as you don’t need constant access to the Customizer. Bit of a hack though.
Again you are right. See the next video.
http://screencast.com/t/uofVcDTfmo
Thanks for the feedback. I’ve logged this on our side, there is unfortunately nothing I can offer in the short term as a hotfix. The workaround would be to find a plugin that doesn’t cause this clash. Sorry I don’t have more.