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HTTP 500 error when saving draft, updating, and previewing new page

Open 1 reply bug-reportpluginplugin-page-builder
jensprimalhealth
8 years ago · Last reply by Alex S 8 years ago

I created 2 pages with SiteOrigin visual builder without issue. Now I can’t build any new pages without a 500 error. I’ve tried increasing my memory but it hasn’t changed anything. I’ve deactivated plugins and nothing has changed. I’m using TheCore WP theme. I’ve contacted my hosting provider and they said there isn’t an issue. Any ideas?

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  1. Alex S Staff 8 years, 7 months ago

    Hi Jen,

    Does this issue occur when you temporarily change theme?

    If so, can you please enable WP_DEBUG (which will require editing wp-config.php so be sure to get in contact with your hosting provider if you’re not too sure how) and then replicate the error once more? With WP_DEBUG enabled you’ll see the full error rather than the generic server error page. Once you’ve seen it, please send me it.

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