Home>Support>Html editor reverting to visual editor after saving or not saving content.

Html editor reverting to visual editor after saving or not saving content.

By xaifu, 7 years ago. Last reply by xaifu, 7 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi!

I’ve been using Siteorigin Page Builder + Widgets Bundles for more than a year and with the latest updates I’ve found what seems to be a bug.

I always use the html editor instead of the visual editor. Lately I’ve found that if I save content in html it reverts automatically to visual editor. I changed user preferences in wordpress to use only html editor and now everytime I save, content dissapears. If I try to edit it again, a warning modal is shown informing that “there is a new version of the content of this widget” Restore or Delete

If I click restore and the save the content it happens again.

I’m using a fresh install of wordpress + generatepress template (no plugins apart from Siteorigin Page Builder + Widgets Bundle). I used Chrome and Firefox with the same results.

Any ideas why is this happening?

Thanks!
Daniel

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 9 months ago Alex S
    Hi, I Work Here

    Hi Daniel,

    Thanks for letting us know about this. I’ve logged this as a bug in our issue tracker. Sorry about this!
    I would recommend using the Custom HTML widget in the meantime to bypass this issue.

  2. 7 years, 9 months ago xaifu

    Thank you Alex!
    I’ll use custom html in the meantime as you recommended.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More