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How Do I Tell If The Premium Version Of Pitch Is Installed?

Resolved 2 replies premiumthemetheme-pitch
11 years ago · Last reply by jdtechnics 11 years ago

I keep trying to install the Pitch Premium upgrade. It seems like the upgrade is applied, but when I look for the page templates, they’re nowhere to be found. Also, under Appearance > Theme Settings, the Home Page Video setting says “Only available in Pitch Premium – Upgrade Now.”

Am I upgraded to Pitch Premium?

Marsha

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2
  1. Andrew Misplon Staff 11 years, 8 months ago

    Hi Marsha

    If no upgrade is showing under Dashboard > Updates then it will be best to do a manual upgrade. You can find instructions here:

    https://siteorigin.com/basics/updating-theme-from-zip/

    And the ZIP file download link in your order email.

  2. jdtechnics 11 years, 8 months ago

    Done! Now the name of the theme is Pitch Premium, and the Custom CSS and other items are showing.

    Thanks!

    Marsha Jackson

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