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How do I install premium without losing my work.

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frictionsweb
9 years ago · Last reply by Alex S 9 years ago

I just bought the Vantage premium, the problem is it destroys all my work I have done and this will not work. Please tell me how to install the theme without losing my work. The only reason I needed the premium was for the responsive menu. This is urgent.

Thanks
Bryan

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  1. Alex S Staff 9 years, 3 months ago

    Hi Byran,

    Very sorry for the delay.

    As you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Dashboard. Please reference this thread and include your SiteOrigin order key in the email.

    To clarify, what work does it destroy? Updating / installing a new theme won’t remove your previously existing data (such as posts and WordPress settings) so I’m unsure what it’s actually removing.

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