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Hero widget show a background video Or background image?

Resolved 8 replies bug-reportpluginplugin-widgets-bundle
Tom4Fortis
7 years ago · Last reply by Tom4Fortis 7 years ago

I’m working on a site and i’m using a Hero with a video background. After doing testing on a mobile device, the Hero uses a background image, which is just fine (as mentioned here https://siteorigin.com/thread/background-video-in-hero-doesnt-show-on-phonetablet/)

My concern is that on some resolutions, the image shows up behind the video, which doesn’t look good at all.

View post on imgur.com

Does anyone have a solution to this? I could just create two separate hero rows, one for mobile and one for desktop, but this just feels messy.

Thanks

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Replies

8
  1. Alex S Staff 7 years, 11 months ago

    Hi Tom,

    This shouldn’t be happening, and I’m not too sure why it is. Do you have a public URL where we can take a look at what’s going on?

  2. Tom4Fortis 7 years, 11 months ago

    Hi Alex, I don’t have a live site i’m afraid. Although I can tell you that it’s on a fullwidth stretched Hero Image, using a video background

  3. Alex S Staff 7 years, 11 months ago

    Hi Tom,

    Would it be possible for you to send me an export for this widget? To do this please open up the linked page in the editor and click the Layout button in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

    Also, are you able to replicate this issue while using a default WordPress theme?

  4. Tom4Fortis 7 years, 10 months ago

    Hi Alex,

    Here’s the page layout. I haven’t tried replicating it, although i’m using Storefront, which is said to be compatible with this.

  5. Alex S Staff 7 years, 10 months ago

    Hi Tom,

    Oddly, the provided file works without issue for me.
    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  6. Alex S Private Staff 7 years, 10 months ago

    This is a private message.

  7. Tom4Fortis 7 years, 10 months ago

    Hi Alex,

    I’m afraid i’m not allowed to do that. I’ll continue investigating the issue myself. Thanks anyway

  8. Tom4Fortis 7 years, 10 months ago

    What I’ve done instead is made two different layers, one for mobile and one for desktop. Not the most ideal, but it works.

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